Privacy Policy

What is personal data?

Under the General Data Protection Regulation, personal data is defined as:

“any information relating to an identified natural or legal person who can be identified (‘data subject’); an identified natural or legal person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person

Why does Triada Market & Distribution plc collect and store personal data?

In order to respond to an enquiry made via our Contact Us website in relation to our offering of FMCG in the following 5 (five) main areas:

  • cosmetics and body care,
  • feminine hygiene,
  • garden products,
  • home products,
  • baby products

we need to have the following personal data about you:

Communication data

Includes any communication you send to us, whether it is via the communication form on our website, via email, a message or post on social media or any other type of message sent.

We process this data for the purposes of communicating with you, for record keeping and for establishing, enforcing or defending legal claims. The legal justification for this processing is our legitimate interests, which in this case are responding to communications sent to us, keeping records and to pursue or defend legal claims.

Customer data

Includes data related to the purchase of goods and/or services, such as your name, billing address, shipping address, email address, other contact details (phone number), statistics about your purchases, etc.

We process this data to deliver the goods and/or services you have purchased and to keep records of such transactions.

The legal justification for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

User Data

Includes data about how you use our website and other online services, together with any data you post on our website or through other online services. We process this data to operate our website and ensure that we provide you with relevant content, to ensure its security, to maintain backup copies of our website and/or database and to enable us to manage and administer our website, other online services and business.

The legal justification for this processing is our legitimate interests, which in this case allow us to properly administer our website and business.

Technical data

Includes data relating to the use of our website and online services, such as your IP address, login details, details of your browser, length of visit to pages on our website, page views and navigation paths, details of the number of visits to our website, time zone settings and other technologies on the devices you use to access our website. The source of this data is from our analytics tracking system.

We process this data to analyse the use of our website and other online services, to administer and protect our business and website, to provide relevant content and advertisements, and to understand the effectiveness of our advertisements.

The legal justification for this processing is our legitimate interests, which in this case will allow us to properly administer our website and business, grow our business and determine our marketing strategy.

Marketing data

Includes data relating to your preferences for receiving marketing information from us and third parties, and your preferred method of communication.

We process this data to enable us to include you in our promotions such as games, prizes and freebies, to provide you with relevant content and advertisements, and to understand the effectiveness of these advertisements accordingly.

The legal justification for this processing is our legitimate interests, which in this case will help us to understand how customers use our products/services, develop them, grow our business and determine our marketing strategy.

We ensure that the information we collect and use is necessary for this purpose and is not for the purpose of invading your privacy.

For the purpose of communicating advertising and marketing intent, Triada Market & Distribution plc will ask for your further consent

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How do you use my personal data?

In this privacy notice we detail the purposes and reasons for collecting and processing your personal data for the purposes of contacting you following an enquiry from you via our Contact Us website.

Will you forward and share my personal data with other organisations or individuals?

“Triada Market & Distribution plc may pass your personal data to our sub-suppliers only in the event that you enter into a contractual relationship with us and the provision of your personal data to our sub-suppliers is necessary for the purposes of performing the contract entered into with us. Further information in this respect will be provided to you when you enter into a contract with us and your personal data will only be passed on to our sub-suppliers if you consent to this.

We will not sell your data to third parties, nor will we pass it on in order to gain any benefit.

How will you store and protect my personal data that you collect?

“Triada Market and Distribution plc will process (collect, store and use) the information you provide in a manner that is compliant with the requirements of the General Data Protection Regulation. We will endeavour to keep the information accurate and up to date.

We will not keep information about you for longer than is reasonably necessary to fulfil the specific purposes for which it was collected and about which you are notified here.

Some of the retention periods depend on legal obligations to keep documents and information for certain minimum periods.

We will take all reasonably foreseeable technical and organisational measures to ensure that your data is protected from unauthorised access.

Can I find out what personal data of mine you hold and process?

“Triada Market & Distribution plc is obliged, at your request, to tell you what information we hold about you and how it is processed.

If we hold personal data about you, you can request the following information:

  • Contact details of the organisation that processes or on whose behalf your data is processed. (In some cases this may be a representative in the EU).
  • Contact details of the Data Protection Officer (if there is one).
  • The purposes of the processing;
  • The legal basis for the processing;
  • The relevant categories of personal data being processed;
  • The recipients or categories of recipients to whom it is or will be disclosed;
  • Recipients in third countries or international organisations if there is a transfer of personal data to such, and the guarantees that data security there will be at least at the EU level;
  • If the processing is based on the legitimate interests of Triada Market and Distribution plc or a third party, information about those interests;
  • The intended period for which the personal data will be kept;
  • Details of your rights to request rectification or erasure of personal data or restriction of processing of personal data, and to object to such processing;
  • Information about your right to withdraw your consent at any time;
  • Details of your right to lodge a complaint with a supervisory authority;
  • Information on whether the provision of personal data is a mandatory or contractual requirement, or a requirement necessary to enter into a contract, and whether, and if, you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source from which your personal data was collected, where it was not collected directly from you.
  • Any details and information about the existence of automated decision-making, such as profiling, and any meaningful information about the underlying logic of these operations, as well as the meaning and expected consequences of this processing.

How can I access my data that has been processed?

You need to make a request to the contact details of Triada Marketing and Distribution plc, or directly to the contact details of the Data Protection Officer.

In order to verify your identity, you need to provide your name and e-mail address that you provided when making your previous request.

You can contact our Data Protection Officer directly here:
Email: r.ivanova@triada-market.com
Tel: 02 952 6605

Contact details:
Country.
Address. Bulgaria Country: Bulgaria, Bulgaria 1362 Sofia
District Krasna Polyana
District. 1362 Suhodol str. “Suhodolska No 195
Phone: 02 952 6605
E-mail: office@triada-market.com
Website: triada-market.com

Last modified: 25 June 2022